Effective Date:  26 September 2025
Company: Vision Niche Ads

 VNA Dashboard (“VNA”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store data through our VNA Dashboard, provided by Vision Niche Ads, which integrates with the WhatsApp Business API (Meta) to provide messaging and automation services for our clients. 

By using our dashboard and WhatsApp services, you agree to the collection and use of information as described in this policy.

We collect the following information through WhatsApp API and our dashboard:

1. Client Data:
    
   • Company/client name
      
   • Contact information (phone number, email)
      
   • Billing details
      

1. Customer/End-User Data via WhatsApp API:
    
   • Phone number
      
   • Name (if shared in WhatsApp profile)
      
   • Messages sent and received (text, images, documents, audio)
      
   • Interaction history (keywords, auto-replies, FAQs)
      

1. Technical Data:
    
   • IP address
      
   • Device type
      
   • Date and time of interactions
      

We use the collected information for the following purposes:

1. Messaging & Automation
    
   • To send automated responses, FAQs, and template messages via WhatsApp API
      
   • To manage client campaigns, notifications, and catalog sharing
      

1. Client Dashboard & Analytics
    
   • To provide usage reports, billing details, and message statistics to clients
      

1. Billing & Accounting
    
   • To calculate service fees and WhatsApp API costs for clients
      

1. Customer Support
    
   • To respond to client inquiries and support requests
      

• All client and customer data is stored on secure servers with encryption in transit and at rest.
   
• Access to data is restricted to authorized personnel only.
   
• We implement security measures to prevent unauthorized access, disclosure, or misuse.
   

• Our dashboard uses WhatsApp Business API provided by Meta to send messages.
   
• Meta may process metadata (message timestamps, delivery status) for service operation.
   
• All customer messages sent via WhatsApp API remain confidential and secure.
   
• Business-initiated template messages are used only with approved templates.
   

• Customers must opt-in to receive messages via WhatsApp.
   
• Example consent statement:

  
  “By messaging or opting in to receive messages from VNA Dashboard, you consent to automated

   and manual messages related to the services provided by Vision Niche Ads.”

 

• Clients are responsible for ensuring end-users provide consent.
   

• Messages and client/customer information are retained for as long as necessary to provide services.
   
• Clients can request deletion of their data at any time by contacting us at reach@visionnicheads.in
   

• We do not sell or share personal data with third parties except:
   
  • WhatsApp / Meta (for API processing)
     
  • Legal requirements or regulatory compliance
     

• Clients and end-users may:
   
  • Access the data we hold about them
     
  • Request correction or deletion
     
  • Opt-out of automated messages
     
•  To exercise these rights, contact us at:  reach@visionnicheads.in
   

• We may update this policy from time to time.
   
• Updates will be posted on https://visionnicheads.in/privacypolicy-whatsappapi with an updated effective date.
   

Vision Niche Ads (VNA)
Dashboard Name:  VNA Dashboard
Email: reach@visionnicheads.in
Contact No : +918012038822